What is StatQuestions?

The feedback Intelligence Platform ingests unstructured data from any source your organization already uses — emails, surveys, work order notes, and more.

Free CX diagnostic | StatQuestions

Answer a few questions and see where your customer feedback program stands, from a customer feedback analytics suite that shows its numbers.

Pages

Landing
Home — StatQuestions analyzes every piece of customer feedback in one place: emails, calls, surveys and reviews. Drill from a theme down to the customer's own words, with real statistics behind every trend.
About — StatQuestions is a customer feedback analytics suite, an EvalTour product. We set up your data with you and apply real statistics to every number.
Blog — How to test a trend, why one scale matters, and what a real root cause looks like. Practical writing for CX and voice-of-customer leaders.
Blog Article — How to test a trend, why one scale matters, and what a real root cause looks like. Practical writing for CX and voice-of-customer leaders.
Case Studies — How CX and voice-of-customer teams use StatQuestions to analyze every email, call and survey answer in one place, measured with real statistics.
Full Lifecycle — How a piece of customer feedback moves through StatQuestions, from arrival to theme, test, drill-down and action.
Pricing — The StatQuestions Survey Engine is free until October 31, 2026, then $499 a year. Customer and employee feedback programs are scoped on a 30-minute call against your real data.
Privacy — How StatQuestions collects, uses and protects personal information.
Terms — The terms for using StatQuestions, the customer feedback analytics suite.
Security — How StatQuestions protects customer data: encryption in transit and at rest, personal details masked before anything is saved, and data you can export anytime.
Stat Questions University — Short lessons on the statistics and methods behind StatQuestions: classification, significance testing, merging repeat contacts and root cause analysis.
Survey Statistics101 — A plain guide to survey statistics: sample size, confidence intervals and how to tell a real change from normal ups and downs.
Tutorial — From your data to answers in four steps: bring your data, every case gets a theme, see what changed, and handle what needs you.
FAQ — Answers to the questions CX leaders ask before choosing StatQuestions: data handling, fit, volume, results and how setup works.
Survey Engine — A survey platform with the statistics built in. Free until October 31, 2026, then $499 a year with 5 seats and no response caps.
ABG Case Study — How American Bath Group measures 889,498 customer contacts across 22 brands on one scale with StatQuestions, the customer feedback analytics suite.
Smart Home — StatQuestions analyzes every piece of customer feedback in one place: emails, calls, surveys and reviews. Drill from a theme down to the customer's own words, with real statistics behind every trend.